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HelpDesk/Support Customer Service Rep Technical Support

Customer Service Team Lead - On Site

Job in Brecksville, Cuyahoga County, Ohio, 44141, USA
Listing for: American Medical Technology Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A medical technology firm in Brecksville is seeking a Customer Service Supervisor to manage and train a team of representatives. This role involves overseeing customer service activities, ensuring top-notch support for clients, and managing escalated issues. The ideal candidate will have 3-5 years of customer service experience, with at least 1-2 years in a leadership position. Strong communication skills and proficiency in software tools are essential.

The position is fully on-site and offers benefits including medical insurance and a 401k plan.
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