Commercial Relationship Manager; Brecksville

Position Summary

The Relationship Manager (RM) will handle multi-faceted relationships by engaging prospective and existing clients to generate loans, deposits, and fees for a geographic area. The RM will determine credit eligibility, prepare loan narratives, ensure loans meet appropriate criteria, and cross‑sell a wide variety of products.

• Develop new and expand existing client relationships through proactive business development activities.
• Review clients’ current and changing financial needs and cross‑sell products and services.
• Maintain a profitable book of business (loans and deposits) to achieve individual sales and market goals.
• Qualify prospects by collecting and analyzing financial data to determine credit worthiness and evaluate loan requests.
• Prepare and oversee loan approval requirements, including underwriting and ensuring loan structure meets borrower and bank needs.
• Obtain appropriate credit approval and negotiate terms, pricing, fees, collateral, and repayment schedule.
• Manage portfolio performance, monitoring credit quality, past‑due credits, non‑performing loans, covenant compliance, and credit exceptions.
• Represent the bank in community, civic, and professional organizations.
• Assist the loan committee with submissions for approval.
• Provide client‑focused advice and recommend products that align with holistic client goals.

• Bachelor’s degree.
• Seven (7) years of proven relationship/account management experience selling banking products in the appropriate segmentation.
• Excellent interpersonal, written and verbal communication and presentation skills.
• Excellent organizational skills and ability to handle and prioritize multiple tasks.
• Well‑developed analytical and problem‑solving skills.
• Ability to generate new business through a consultative sales approach.
• Demonstrated sales and negotiating experience.
• Experience working with individuals and groups in managing customer relationships.
• In-depth product knowledge.
• Credit training, credit quality and underwriting experience, including financial analysis.
• Preferred:
  Experience in Capital Markets and/or Lower Middle Market ($30MM+).

Base Salary: $130,000annually to $210,000annually.

All roles are incentive eligible, except Co‑Op, Intern, or Student positions.

Benefits support holistic wellbeing; please review the benefits guide for detailed information.

The RM is responsible for meeting all compliance requirements imposed by state and federal law and by First Financial Bank policies. This includes Bank Secrecy Act, Anti‑Money Laundering, OFAC, and Suspicious Activity reporting requirements as well as all lending and deposit compliance requirements.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other protected characteristic. We are an E‑Verify Employer.