Account Manager Benelux - Alpega TMS - SaaS

WHO WE ARE

Alpega Group is a European leader in end-to-end transportation management solutions, bringing together modular SaaS products that enable shippers, carriers, and logistics partners to operate more efficiently and sustainably. Our portfolio includes cutting‑edge Transport Management Systems and Europe’s leading Freight Exchange platforms. With 35+ years of industry expertise and over 40 nationalities working with us to drive success, we are committed to transforming logistics while contributing to a greener, more connected supply chain.

This role combines tactical thinking, commercial acumen, and executive‑level relationship management. You will be responsible for developing and executing tailored account strategies that maximize customer value, deepen long‑term partnerships, and drive revenue growth across complex logistics organisations.

• Own and manage a portfolio of regional customers across one or more European markets.
• Develop a solid understanding of each customer’s business, logistics set‑up, and growth objectives.
• Drive account growth through proactive upselling, cross‑selling, and contract renewals.
• Identify expansion opportunities within existing customers by aligning Alpega solutions to evolving needs.
• Maintain strong customer satisfaction and retention through consistent engagement and follow‑up.
• Proactively manage risks related to churn, adoption, or commercial changes.

• Act as the primary trusted advisor for senior and C‑level stakeholders within each account.
• Lead the full commercial cycle—from opportunity identification to value articulation, proposal development, negotiations, and closed won.
• Conduct ROI and value discussions to demonstrate the value of Alpega’s SaaS solutions.
• Collaborate with Pre‑Sales and Customer Success to deliver impactful product demonstrations and solution positioning.
• Ensure accurate forecasting and pipeline management for your account portfolio.

• Collaborate with Product and Pre‑Sales to shape solution fit.
• Work with Customer Success Managers to ensure seamless onboarding, adoption, and long‑term retention of solutions.
• Act as the voice of the customer to internal teams—informing product improvements, service enhancements, and long‑term strategic planning.

• Manage a performance‑driven mindset by building pipeline, forecasting, prioritising, and actively driving all open opportunities toward committed success.
• Navigate complex enterprise setups where data or stakeholder engagement may be fragmented, making pragmatic decisions to move opportunities forward.
• Evaluate account performance on a recurring basis and define actions that drive continuous improvement and revenue growth.

• Local language skills of assigned region (e.g. Dutch, English is our internal business language).
• Additional EU languages are an advantage.
• Good understanding of logistics and supply chain processes.
• Demonstrated success in B2B SaaS enterprise sales or account management.
• Proven ability to build and nurture long‑lasting relationships.
• Confident operating in dynamic, fast‑changing environments.
• Entrepreneurial mindset: self‑driven, resilient, and motivated by achieving impactful results.

• A culture built on transparency, excellence, and personal development—where your wellbeing and growth truly matter.
• A competitive package with the right sales incentives.
• A flexible working model.
• A chance to shape the future of sustainable transportation by supporting customers across Europe.
• Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business.
• The opportunity to directly influence how leading global shippers and supply chain organisations operate and transform.

With over 500 colleagues worldwide, the Alpega Group is a diverse, global community. We are committed to ensuring every employee feels included, supported, and empowered to grow. If you require any support during your application process, please reach directly to the talent partner handling this role.