Retail Sales Associate - Part Time

Part‑Time Retail Sales Associate

$14.00 to $15.50 per hour.

Commission:
Up to 8% on transactions; potential average additional $1.00 per hour on top of hourly rate.

• Best working hours: most stores 9 AM–6 PM; closed on Sundays.
• Earned Wage Access program: access to up to 50% of wages earned up to 7 times per payroll cycle, available from the 2nd day.
• Unlimited commission above base rate.
• Employee discounts from 10,000+ companies – first day of active employment.
• First Cash 401k auto‑enrollment after 6 months.

Entry‑level, part‑time sales associates in pawn store locations nationwide. Pawnbroker / Retail Sales Associate partners with whole staff to ensure customer service on both lending and retail sides. Greets, engages, and interacts with customers in a positive professional manner to process sales, loans, and other transactions. Handles jewelry, general merchandise, tools, electronics, firearms (in FFL locations), and more.

• Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise.
• Processes sales and loan transactions per company policies and regulatory requirements.
• Handles cash and negotiable items per policies.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates with coworkers and managers respectfully and effectively.
• Partners with all employees to create a positive customer experience.
• Completes assigned training.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties requiring standing, stooping, walking, climbing, pushing, pulling, and lifting for extended periods.
• Ability to work with firearms and obtain firearms certification.
• May be asked to assist customers outside the building or retrieve products from exterior storage areas.
• Minimum age 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team‑oriented.
• Ability to multitask in a fast‑paced environment.
• Proficiency with basic math calculations.
• Cash handling experience preferred.
• Able to work in multiple locations as business needs dictate.
• Willing to work a flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and office machines.

Bilingual applicants are encouraged to apply.

The commission incentive plan is proprietary. Pawnbrokers can earn 2‑8% commission based on gross profit of personal performance.

Information is not an all‑inclusive list; duties may change. Management may reassign duties at any time. Duties may vary due to reasonable accommodation or other reasons.

Pay rates will not be below any applicable local minimum wage requirements.

Earned Wage Access is provided by Net Spend; restrictions and fees apply. First Cash 401K program is available to employees 21 years of age or older.

Must agree to a binding arbitration agreement to resolve disputes.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.