Patient Care Coordinator

Help us create amazing orthodontic experiences - one smile at a time!

We're looking for a warm , confident, organized, and dependable Patient Care Coordinator to join our orthodontic team!

You'll play an important role in creating an exceptional experience for our patients and families. From the moment they walk through the door to the moment they leave , you'll help make their visit feel welcoming, organized, and stress-free.

We're looking for someone who communicates with confidence & professionalism , stays calm when things get busy, genuinely enjoys helping people through kindness , and takes pride in doing things the right way.

• Welcome and check in patients and families with genuine warmth and enthusiasm
• Schedule appointments and help keep our schedule running smoothly
• Communicate with patients by phone, text, email and in person
• Assist patients with questions and make sure they feel taken care of
• Communicate with referring offices and obtain patient records
• Manage patient forms, correspondence, and records
• Help maintain a clean, organized, and welcoming office
• Keep patient information and charts accurate and up to date
• Jump in and help wherever needed - we're a team!

• Excellent communication skills and a professional presence
• Calm, confident, and composed in a busy environment
• Naturally kind, helpful and patient
• Organized and able to multitask
• Comfortable interacting with children, tee n s, parents, and adults
• Positive attitude and a willingness to learn
• Previous dental or medical front office experience preferred, but not required

• Competitive pay
• Paid time off
• Paid Holidays
• Full Benefits
• Team celebrations and occasional treats
• A supportive, positive work environment
• Opportunities to learn, grow, and take on new challenges
• A team that appreciates coffee and good people!

We are looking for someone who shows up for their team, takes pride in their work, treats every patient like a guest in their own home, and isn't afraid to roll up their sleeves when things get busy!

• Fanatical Attention to Detail
• Be Our Guest

If this sounds like you, we'd love to meet you!

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Wake Forest, North Carolina, United States