Programmer Analyst

Programmer Analyst I

As a Programmer Analyst I, you will support the development, administration, maintenance, and continuous improvement of enterprise business systems across multiple divisions. This role provides development, technical support, user assistance, and training to ensure effective system utilization while contributing to the evolution of the organization’s technology platforms—currently centered on IBM Maximo.

Responsibilities include:

• Develop a comprehensive understanding of the organization’s enterprise business systems, gaining proficiency in both system functionality and underlying code to effectively support, maintain, and enhance applications.
• Perform system maintenance, support module implementation, and develop application customizations to meet business needs.
• Support all phases of software module implementation, including research and development, requirements gathering, use case development, systems analysis, planning, testing, and execution.
• Perform data‑related activities including data manipulation, import/export, and field mapping to support system configuration and integration.
• Write SQL queries, scripts, and develop reports to support system functionality, analytics, and business decision-making.
• Apply knowledge of application development, system maintenance, customization, and database management to design and implement solutions within the organization’s business systems platform.
• Utilize built‑in tools and external technologies—such as Microsoft SQL Server Management Studio, BIRT, and Microsoft Power BI—to enhance system usability, optimize performance, and fully leverage platform capabilities.
• Leverage innovative thinking and data management practices to identify and implement process improvements that drive operational efficiency, business growth, and improved user experience.
• Design, develop, test, and deploy Robotic Process Automation (RPA) solutions using platforms such as UiPath or similar tools to automate and streamline business processes.
• Develop, implement, and deliver training programs tailored to specific software modules, system functionalities, and user needs.
• Provide end‑user support and troubleshooting to ensure effective system adoption and ongoing operational success.
• Collaborate with software vendors, technical consultants, site managers, and executive stakeholders, requiring strong communication and relationship management skills.
• Adhere to established quality assurance methods and procedures to ensure applications, systems, and deliverables meet defined quality standards and customer requirements.
• Evaluate industry best practices and develop an understanding of the relationships between business operations, enterprise systems, and network processes to support continuous improvement.
• Demonstrate strong customer service skills, with ability to understand, anticipate, and respond to diverse user and stakeholder needs.
• Work both independently and within a team‑oriented, collaborative environment.
• Perform all other duties as assigned.

• Bachelor’s degree in Computer Science or related field is required.
• 0–3 years of increasingly responsible experience with Computerized Maintenance Management System or Enterprise Resource Planning software is required.
• Strong business systems, communication, and problem‑solving skills.
• Results‑oriented, forward‑thinking, and capable of efficiently managing workflow and processes in a fast‑paced, changing environment.
• A valid state driver’s license with ability to obtain and maintain coverage by Tessera’s insurance; real‑ license or acceptable alternative (U.S. passport or military ) if required for federal installation access.
• Ability to obtain and maintain applicable security clearances and installation access; background check and E‑Verify will be conducted.
• Strong teamwork and customer‑service orientation.

$80,168.40 – $92,950.00 per year.

• Medical, Dental, Vision, Life & Short‑Term Disability Insurance
• Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90‑days of employment
• Flexible Spending Accounts for medical and dependent care
• 11 paid federal holidays
• 12 paid days of vacation accrue
• Paid sick leave
• Potential shared earning bonus
• Tuition assistance after 1 year and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP) and wellness program
• Public Service Loan Forgiveness eligibility for full‑time employees

Tessera is an Equal Opportunity Employer – Women/Minority/Veteran/Disabled. Tessera participates in E‑Verify.

Date Posted: 05/06/2026.

All other duties as assigned. The position is exempt.