Marketing Content Specialist

About Us

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 14 branches throughout Western Washington.
We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence.

Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

About the Role

Kitsap Credit Union is in search of a Content Marketing Specialist. The Marketing Content Specialist is responsible for contributing to and executing KCU's content strategy and supporting marketing operations through integrated storytelling, campaign contribution, and community engagement. This role bridges member-facing narratives and acquisition goals by executing content strategies across social media, newsletters, blogs, and digital channels; contributing to marketing initiatives under the direction of marketing leadership;

and providing support for community events and organizational culture in partnership with marketing team members and other departments. A core expectation of this role is consistent in-person content generation across all KCU touchpoints.

Quick Facts

Reports to:Marketing Director

Employment Type: Non-exempt, Hourly, Full Time, Hybrid

Salary Range:$35.95 - $43.30depending on experience

Bonus Target: 5% potential incentive of base pay

Grade: 9BC

Industry:Banking

• Manage Social Media, Digital Content Channels, and Program Documentation
  • Execute content strategy across social media, newsletters, blogs, and digital channels
  • Write, curate, and distribute content aligned with KCU brand and business objectives
  • Build keyword-driven content optimized for both SEO and AI-driven discovery
  • Monitor online conversations and provide community management through comments, messages, and reviews
  • Identify opportunities to collaborate with community partners and influencers
  • Monitor and report on performance of social media and digital programs
  • Contribute ideas, perspective, and performance data to inform strategies
  • Coordinate third-party vendor relationships under leadership direction
  • In collaboration with marketing leadership, contribute to development, refinement, and documentation of KCU’s social media strategy.
  • Maintain current social media strategy and procedure documents and support annual updates.
  • Support the audit and risk assessment process by ensuring procedural documentation is current and compliant.
  • Remain current with content marketing, social media, and campaign news and trends.
• Culture and Event Coverage (Social Storytelling)
  • Attend and support community events, member gatherings, sponsorship activations, staff meetings, and member-facing initiatives assigned by leadership.
  • Capture photos, short-form video, quotes, and stories that reflect KCU’s culture, values, and community commitment.
  • Support the social media staff…