Cashier, Retail

JOB DESCRIPTION FOR CASHIER Introduction

The Society for St. Vincent de Paul, as founded by Fredrick Ozanam, is an international Catholic organization of lay persons whose purpose is to help the less fortunate through person-to-person contact with those in need of spiritual or material assistance. The Thrift Store and Furniture Annex serve as the structure to support those in our community by offering low cost clothing and other household items.

The incumbent of this job description reports directly to the Lead Worker of the Cashiering Department. Any questions regarding this job description will be referred to the Store Manager or Assistant Manager for clarification.

A cashier’s primary role is to assist customers in the in-store check-out process. Main cashiering duties include ringing up sales, collecting payment and giving back appropriate change. Cashiers are also responsible for counting the contents of cash in the register drawer prior to and at the end of each shift. Additionally, they assist customers by answering questions about products and their location in the store.

Cashiers will be cross-trained in other store functions, general sorting, clothing sorting, receiving and other departments as needed, to provide operational support and maintain flexibility in staffing.

Assisting in other areas of the store as directed by management based on operational needs.

Basic sales skills are preferred but not required.

This is an hourly position at currently $17.13 per hour. Employees are required to have direct deposit either via bank account or in the form of a reloadable debit card.

This position requires shift work; mornings, afternoon, evenings and Saturdays & Sundays.

St. Vincent de Paul will provide in-depth training for new cashiers on the point of sale system and its navigation, phone etiquette and how to correctly process paperwork. The incumbent will also learn store policies and procedures during the probationary period.

• Handle cash, credit, gift card or check transactions with customers.
• Ensure pricing is correct.
• Issue change, receipts, refunds or in-store credit.
• Count money in cash drawers at the beginning and end of shift to ensure the amounts are correct.
• Bag customer items in a careful and courteous manner.
• Greet customers when entering the store.
• Answer customers’ questions and get their Lead Worker if their answer does not resolve the issue.
• Pleasantly deal with customers to ensure the best shopping experience.
• Keep store clean and tidy.
• Return unpurchased items to their correct department.
• Support other department reas when needed.
• Other duties as assigned.

• Excellent customer service skills.
• Excellent verbal communication skills.
• Ability to work in a fast-paced, stressful environment.
• Strong attention to detail.
• Ability to multi-task.
• Must be able to do basic math calculations.

• Must be able to stand for long periods of time (up to 8 hours) with reasonable breaks.
• Must have the ability to kneel, bend, squat and carry a load up to 25 pounds.

New employees will be required to serve a 90-day probationary period, during this time employees are not eligible for holiday pay. At the end of the 90-day probationary period employees will receive holiday pay when their schedule work day falls on a paid holiday.

• Dental and vision insurance is offered to employees who work an average of 31.5 hours per week (considered full-time), at a cost, once they have been employed 90 days.
• Supplemental insurance (AFLAC and Colonial) is also offered at this 90-day point.
• Paid time off (PTO) for both full-time and part-time employees will start to accrue after 90-days of continuous service and is earned at a rate based on length of service.
• Sick leave begins to accrue at time of hire. The accrual rate is one (1) hour for every 40 hours worked and sick leave may not be used until the employee has 90 days of continuous service.
• All employees cent de Paul are offered tuition assistance/reimbursement and membership to The Manette Clinic for them and their families.
• We believe that access to healthcare and education are imperative in creating an environment where the cycle of poverty can be broken.