Counter Sales

Powered by Service. Driven by People. At Total Rentals, we’re more than just an equipment rental company, we’re a team of hard‑working problem‑solvers committed to keeping our customers moving. From construction sites to industrial operations, our crews deliver the gear, the service, and the know‑how to get the job done right. We believe in taking care of our team the same way we take care of our customers: with reliability, respect, and pride in every interaction.

Do you enjoy fast‑paced days, solving customer needs, and keeping things organized and running smoothly? Total Rentals is looking for a sharp and dependable Inside Counter Sales professional to support walk‑in and call‑in customers, process equipment rentals, and help keep our showroom and yard operations in top shape.

• Greet walk‑in customers and answer phone inquiries with professionalism and urgency
• Understand customer equipment needs, provide quotes, and process rental transactions
• Assist customers with equipment use questions or coordinate with the right team member
• Ensure the showroom and equipment displays are clean, organized, and fully stocked

• Handle inside sales and rentals of new and used construction tools and equipment
• Coordinate deliveries and pick‑ups with dispatch
• Support outside sales with quoting, documentation, and system updates
• Perform daily audits of overdue rentals and assist with follow‑up

• Open and close the branch with proper security procedures
• Use rental software to check availability, manage contracts, and schedule orders
• Organize equipment returns, prep tools for the next rental, and keep the space orderly
• Collaborate with the branch manager and team to ensure accurate and timely order fulfillment

• 3+ years of customer service or inside sales experience (rental or equipment industry a plus)
• Basic mechanical aptitude and troubleshooting experience preferred
• Strong communication, organization, and follow‑through skills
• Comfortable using Microsoft Office and rental or inventory systems
• High school diploma or GED
• Willingness to work a Monday–Friday 7:30 AM – 4:30 PM schedule (potential shift to 4x10s, Mon–Thurs)
• Ability to lift 50 lbs and stay active throughout your shift

Salary offers are typically made between the entry and midpoint of the range and are based on factors such as experience, education, and internal equity.

Pay Transparency: $25 USD – $30 USD

At Total Rentals, we believe great service starts with great people. We’re committed to creating an inclusive, respectful workplace where every employee has the opportunity to contribute and grow. We do not discriminate based on race, color, national origin, religion, age, gender identity, sexual orientation, disability, veteran status, or any other protected class.

Please note:

Total Rentals does not accept unsolicited resumes or outreach from staffing agencies. Our internal hiring team manages all recruitment, and no individual at Total Rentals is authorized to enter into third‑party agreements without prior written approval.