Service Technician, Refrigeration Repair

Service Technician, Refrigeration Repair

Full‑time. Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full‑line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through  Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment, and automotive repair and maintenance.

Hiring Bonus ranging from $500‑$1,500 depending on qualifications.

Join the Sears Home Services team as an In‑Home Appliance Service Technician! Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization? Then, we have the opportunity for you n a long‑standing Fortune 500 organization, which has been recognized with awards and recognitions such as:

• Sears Holdings has been selected as a Silver winner by the online trade publication Retail Touchpoints for its 2014 Channel Innovation Awards.
• Sears Holdings has been named one of this year’s 25 “Best Places to Work for Recent Grads.”
• Sears Holdings is ranked in the top 100 in the 2013 Best Adoption‑Friendly Workplaces by The Dave Thomas Foundation for Adoption.
• Diversity MBA Magazine names two Sears Holdings leaders to its Top 100 Under 50 Diverse Executive & Emerging Leaders 2013 list.
• For the seventh consecutive year, Sears Holdings has been recognized by G.I. Jobs on its Top 100 Military Friendly Employers list. For 2013, the company is ranked at #14.

We are seeking an experienced In‑Home Service Technician with a great attitude and the ability to help customers with their in‑home repairs. This is an exciting opportunity to join the Sears family! Apply today!

In‑Home Appliance Service Technician – Repair Technician – Appliance Maintenance

Benefits

• Service van
• Specialized tools
• Uniforms
• Laptop computer
• Smartphone
• Home dispatched (most locations)
• Industry training
• Various incentive plans
• Career opportunities

As a Residential Refrigeration Repair Technician, you will have the opportunity to repair Refrigerators, Freezers (sealed and non‑sealed systems) and Window Air Conditioners in the customers’ homes.

Appliance maintenance responsibilities include:

• Providing timely and quality repairs of customers’ products
• Maintaining high‑quality customer service and care
• Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customer
• Maintaining truck stock inventory within the prescribed company guidelines and standards
• Following the truck maintenance schedule and keeping a clean, organized truck

As an In‑Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

Requirements of the Service Technician role include:

• EPA Type 1 certification or CFC Certification is required (applicants holding a master‑level trade/occupational license(s), e.g., HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
• High school diploma or general education degree (GED)
• At least 1–2 years of appliance maintenance or repair technician experience, preferred
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to perform accurate repair of customer product
• Must complete all technician training elements within required time frames
• Ability to follow directions and specific process steps to ensure quality workmanship
• Flexibility to work variable and flexible hours, including overtime
• Ability to use a computer for parts inquiries and ordering
• Must possess and maintain a valid state driver’s license
• Must pass pre‑employment drug screen and criminal background check

Join the Sears Home Service family! Apply today!