Residential Refrigeration & Appliance Field Service Technician

Residential Refrigeration & Appliance Field Service Technician Req   | Company:
Sears Home Services |

Location:

Bremerton, WA 98312A day in this role

You start the morning in your company vehicle, routes and jobs loaded on an industry-leading app. First stop: a refrigerator that won’t cool. You diagnose, source the part from your mobile, and restore a kitchen to working order. Next, a dryer that won’t tumble and a dishwasher flashing error codes—each visit a new puzzle to solve, each fix a homeowner’s relief.

Throughout the day you keep your truck organized, communicate clearly with customers, and deliver the kind of service that makes you the hero of the home.

What you’ll work onIn-home diagnosis and repair of major appliances: refrigerators, washers, dryers, dishwashers, and microwaves

Consistently delivering an excellent customer experience

Offering value-added solutions that keep homes clean, comfortable, and protected

Maintaining a well-organized service vehicle and managing parts efficiently

Performing other duties as assigned

Compensation and benefits

Hourly base rate: $21 - $30, depending on experience, certification, and location

Health benefits:

Comprehensive medical, dental, and vision. Under the Transform Health and Welfare Plan, each eligible employee may receive up to $4,000 annually toward the cost of dependent tier medical coverage, prorated throughout the plan year
401(k) match: 100% match on the first 3% of salary contributed before taxMore ways to earn:
Additional performance bonuses and sales incentives throughout the year

Year‑round work:
Large scale and wide product range keep techs busy in every season

Expert training:
Best-in-class instruction; tens of thousands trained by Sears Technical Institute over 60+ years

Peer mentoring:
Onboarding buddy and experienced mentors to accelerate your growth

Career advancement:
Cross-training and many paths to grow; average tenure is >12 years

Tools provided:
Company vehicle, uniforms, specialty tools, mobile phone, and an app that eliminates paperwork and provides technical support

What you bring

High school diploma or general education degree (GED)
EPA Type I or EPA Universal certification

Strong mechanical aptitude; comfortable using test and repair tools

Experience diagnosing and repairing home appliances (preferred)
Ability to follow directions and processes to ensure quality workmanship

Comfort using a smartphone for part ordering and job documentation

Successfully pass a background & drug screen

Valid driver’s license for the state(s) where you work Ability to travel up to 100%;
Road Warrior (75% or more)
Flexible schedule with variable hours and required overtime as needed

Ability to read, understand, and apply technical documentation

Excellent communication skills, verbal and written; ability to read, write, and speak English Physical ability to constantly lift, carry, push, or pull up to 20 lbs; frequently up to 50 lbs; occasionally up to 100 lbs Ability to constantly reach outward, handle/finger objects, stand, walk, sit, and type Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl

Occasional reaching above shoulder

Ability to drive an automatic transmission vehicle

Role details

Experience:

1–2 years

Job Function:
Repair/Installation Primary Service Area:
Bremerton, WA 98312
#J-18808-Ljbffr