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Retail Lead: Customer Service & Pet Care

Job in Brenham, Washington County, Texas, 77633, USA
Listing for: PetSmart
Full Time position
Listed on 2026-07-19
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 24796 - 33062 USD Yearly USD 24796.00 33062.00 YEAR
Job Description & How to Apply Below
Position: Retail Experience Lead: Customer Service & Pet Care

Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results.

This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and

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