PT Sales Associate

Overview

Job Location:

The Streets of Brentwood - Brentwood, CA 94513
Position Type:
Part Time
Education Level: High School
Salary Range: $18.59 - $20.63 Hourly

Travel Percentage :
Up to 25%

Job Shift: Any
Job Category:
Retail

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same – to create truly adaptable, comfortable furniture that can be with you for life.

As a Lovesac Sales Associate, you will create a welcoming and engaging in-store experience and help customers design our products to fit their style and space. If you are passionate about sustainability and products that are designed to evolve with you, love to build relationships, and are dedicated to making every customer experience extraordinary – join our Lovesac Retail Team!

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company-provided tools and communication methods.
• Identify and resolve customer issues quickly, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening/closing, inventory, exchanges, marketing, promotions, and ensure they are followed to company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures to maintain standards, minimize risks, and ensure store safety.
• Meet or exceed individual sales goals and KPIs.
• Perform other duties as assigned by Management.

Core Values:
Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters;
Table-Stakes Values:
Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric

• Builds Customer Centricity
• Drives Remark-able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self-Awareness

• 18 years of age or older
• High-School Diploma or equivalent
• Minimum of 1 year of experience in a retail or customer service role
• Able to work flexible hours including evenings, weekends and holidays
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems
• Support Lovesac’s omni-channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts
• Must be able to travel, as required by the Company, to local stores, third-party vendors and for occasional meetings
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions and customer data; effective communication and conflict management
• Must be able to move objects up to 75 pounds and perform physical tasks on the selling floor (bending, twisting, kneeling, reaching, standing, etc.)

• Competitive Hourly Wage
• Quarterly Sales Bonus Payout
• Flexible Hours and remote shifts
• Paid Time Off & Holiday Pay
• 401K Matching…