Administrative Assistant

Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Nashville and Middle Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.

There are a number of reasons why TOA is an employer of choice; here are a few of them:

• Stability- TOA has been in Middle Tennessee since 1926 and has expanded to over 20 locations across the state!
• Impact- TOA’s team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and helping patients live their best life.
• Work Environment
  - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
• Total Rewards- TOA offers competitive salaries based on the current Tennessee wage market, plus a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit‑sharing match to go along with your contributions.

At TOA, the Administrative Assistant supports operations at the Central Business Office serving as an administrative resource. While this role may not directly support TOA’s patients, it enables those who do to provide excellent clinical and administrative care.

• Greet and welcome on-site visitors.
• Receive, sort, and deliver mail to the appropriate departments.
• Provide administrative support to the CFO as needed.
• Communicate and assist other departments (Accounting, Payroll, Human Resources, Information Technology) to ensure smooth office operations.
• Order and maintain office supplies.
• Assist Human Resources with New Employee Orientation setup and user access to company merchandise.
• Assist with event planning and coordination, organizing catering, and managing invitations.
• Perform general clerical duties, such as photocopying, faxing, and filing.

• Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• An energetic and enthusiastic pace at work, with the ability to swiftly and accurately manage the flow of documents without any diminishing focus on accuracy.
• Must be able to work in a fast‑paced environment, with a great tolerance for shifting priorities and workflow, with a demonstrated attention to detail.
• The ability to provide exceptional customer service, both in‑person and telephonically.
• Excellent written and verbal communication skills.
• Attention to detail and problem‑solving abilities.
• Ability to work independently and as part of a team.
• Discretion and confidentiality when handling sensitive information.
• Experience in a healthcare environment is desirable but not required.
• Dependability, with a reliance on the capacity to be at work on‑time, every day so our team can provide the administrative services tasked with the role.
• Some college is preferred, and high school diploma or equivalent is required.

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.