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Insurance Client Success Manager

Job in Brentwood, Williamson County, Tennessee, 37027, USA
Listing for: CIA - Commercial Insurance Associates
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

CIA - Commercial Insurance Associates in Brentwood, TN, is seeking a Client Manager to oversee the customer service side of commercial insurance accounts. You will nurture client relationships, handle communications, explain coverage and billing changes, and coordinate the claims process with carriers.

The role emphasizes training junior staff, renewing and binding policies with carriers, and identifying cross-sell opportunities while maintaining rigorous documentation in Epic, CSR
24, and Indio

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