Biomedical Technician II

Biomedical Technician II - Nashville TN Area

Responds to service calls to evaluate, diagnose, perform repair/ planned maintenance (PM) on progressively complex customer's biomedical equipment, and drive customer satisfaction through Service Excellence.

This role requires the candidate to work onsite at our customer location. To provide onsite customer support, candidate needs to be willing to work in the Nashville TN area.

GE Health Care is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world‑changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

• Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
• Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
• Follow and guide others regarding GE policies, procedures, hospital protocol, and complete necessary documentation.
• Effectively communicate and partner with teammates and colleagues.
• Establish and engage in proactive daily communications with customers to ensure resolution and proper follow‑up, leading to customer satisfaction.
• Implement GE/customer facility contract, supporting business goals and objectives.
• Lead, instruct, and assist technicians on basic and complex repairs and resolution.
• Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
• Share on‑call/pager responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools and test equipment, and ensure calibration.
• Maintain approved parts inventory.
• Manage vendors' service delivery processes in compliance with GE policies, as instructed.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).
• Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

• Associate's or Bachelor's degree in Electrical, Biomedical, Mechanical Engineering, or related field and a minimum 2 years experience servicing medical equipment; OR equivalent military education and 2 years experience; OR High School Diploma/GED and 4 years experience servicing medical equipment.
• Analytical and communication skills with ability to communicate technical issues to the customer in an easy‑to‑understand manner.
• Valid Driver’s License.
• Willingness to be available after hours or work a rotating on‑call schedule, including weekends.
• Compliance with GEHC's standard background check, including post‑offer drug test and other customer access policies, including required immunizations and additional drug tests if applicable.
• Legal authorization to work in the U.S. is required. No visa sponsorship.

• Candidate must be able to lift, carry, push, pull up to 35 lbs unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods.
• Able to reach at, above and below shoulder level, flex/extend neck, and have good hand and finger dexterity.
• Specific vision abilities required may include color, close vision, distance vision, peripheral vision and depth perception.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world‑changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and…