Senior Cloud Engineer

Overview

Senior Cloud Engineer
Remote | Product and Development | Full-Time

Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.

At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.

THE ROLE

We are currently seeking a Senior Cloud Engineer to join our growing team! The Senior Cloud Engineer reports to the Director of Platform Engineering and is responsible for architecting and managing enterprise-scale cloud infrastructure solutions across both Azure and AWS with strong proficiency in both platforms.

The primary role of the Senior Cloud Engineer is to design and implement mission-critical infrastructure, establish organizational standards, and mentor junior and mid-level engineers. You will make complex architectural decisions in both Azure and AWS, ensuring our infrastructure supports scalability, reliability, and performance optimization.

You will architect solutions using infrastructure-as-code (Terraform, Azure Bicep, ARM Templates, AWS Cloud Formation) and implement enterprise-scale CI/CD pipelines using Azure Dev Ops, Git Hub Actions, and AWS Code Pipeline. You will provision and maintain AI service infrastructure, ensuring high availability of model endpoints while implementing gateways, monitoring, and cost attribution workflows. Your work includes designing containerized platforms using AKS and EKS, implementing comprehensive observability using Dynatrace, and managing message queuing systems for event-driven architectures.

In this role, you will implement security best practices across both platforms including IAM, secrets management, and compliance frameworks. You will perform performance tuning, lead incident response efforts, and optimize cloud spending through Fin Ops practices. You will mentor L1-L3 engineers, contribute to infrastructure standards and runbooks, and collaborate with development teams to ensure infrastructure supports application requirements. You work with both Azure and AWS platforms daily to support mission-critical production workloads.

[This position shares an on-call rotation with other teammates. The position is restricted to North America. Normal working hours are Monday through Friday, 8:00AM – 5:00PM, however evening and weekend work may occur.]

YOU WILL

• Design and implement cloud infrastructure solutions across Azure and AWS, focusing on scalability, reliability, and performance optimization
• Build and maintain CI/CD pipelines using Azure Dev Ops, Git Hub Actions, and AWS Code Pipeline with automated testing and deployment strategies
• Implement and optimize containerized applications using Azure Kubernetes Service (AKS), AWS Elastic Kubernetes Service (EKS), and container orchestration with Docker and Kubernetes
• Develop infrastructure-as-code solutions using Terraform, Azure Bicep, ARM Templates, and AWS Cloud Formation with emphasis on modularity and reusability
• Implement comprehensive observability solutions using Azure Monitor, AWS Cloud Watch, Dynatrace, or similar tools, creating dashboards, alerts, and monitoring best practices
• Provision and maintain AI service infrastructure, ensuring high availability of model endpoints, implementing fallbacks and guardrails, deploying central AI platform components (proxies, gateways, monitoring), and managing observability, logs, and cost attribution workflows
• Design and manage message queuing systems for event-driven architectures using Rabbit
  
  MQ, Kafka, Azure Service Bus, AWS SQS/SNS, and third-party solutions
• Optimize cloud storage solutions across platforms:
  Azure (Blob Storage, Files, Data Lake Storage) and AWS (S3, EBS, EFS)
• Implement security best practices across both platforms including: IAM policies and role-based access control (Azure RBAC, AWS IAM), Secrets management (Azure Key Vault, AWS Secrets Manager), Certificate lifecycle management (Azure Key Vault, AWS Certificate Manager), Network security (Azure NSG/Firewall, AWS Security Groups/Network Firewall)
• Perform performance tuning and scalability optimization for applications, including load testing and capacity planning
• Conduct incident response, root cause analysis, and implement improvements to prevent recurrence
• Collaborate with…