Senior Business Applications Developer

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit

The Business Enablement Application and Delivery (BEAD) team at Premise Health implements and supports a variety of non-clinical applications for the company and its subsidiaries. Our team partners with various departments including Sales, Operations, Legal, Procurement, IT, and Credentialing to source, configure and support the applications that they need to fulfill their role. The team also creates and supports the processes that integrates data between many of these applications.

This position will be part of the team that is responsible for the implementation, development, and support of Service Now and related applications. Within Service Now, this team utilizes a variety of products including, but not limited to, ITSM, APM, SPM, ITOM and App Engine.

This is a Full Time, remote, Senior Business Applications Developer role.

• Configure, administer, and develop within the Service Now platform.
• Configure and/or customize OOB applications using a no code/low code/pro code approach and adhering to Service Now best practices.
• Create and support custom applications using Service Now tools.
• Assist with integrations of new systems, functionality, workflows and/or processes.
• Follow and adhere to Agile and Scrum best practices.
• Collaborate with Business Analysts and Associate Developers to understand project requirements and contribute to the development of solutions.
• Mentor Associate Developers to enhance overall development skillsets and promote team cohesion.
• Participate in code reviews to ensure code quality and adherence to best practices.
• Perform internal testing and debugging to ensure acceptance criteria is met and code performance is optimal.
• Assist in the deployment of bodies of work through each instance of Service Now.
• Adhere to Change Management Policy and Procedures to deploy to Production.
• Document code and development process and procedures.
• Work with cross-functional teams to gather requirements and provide technical support.
• Stay up to date with the latest industry trends and technologies to continuously improve skills and knowledge.

• Bachelor’s degree preferred or equivalent work experience.
• Minimum:
  Service Now Certified System Administrator (CSA)
• Minimum:
  Service Now Certified Application Developer (CAD)
• Preferred:
  Service Now Certified Implementation Specialist (CIS) ITSM, ITOM, ITAM, CSM, HRSD, Sec Ops/GRC etc.
• 5+ years of experience in a developer role
• 3 – 4 years System Administration experience
• 3 – 4 years JavaScript Development experience
• Experience building custom applications
• Experience in gathering and analyzing requirements to improve existing processes
• Previous experience integrating with third-party applications
• Previous exposure and/or participation with large scale projects
• Proficient in JavaScript, HTML, CSS, XML.
• Proficient with JavaScript and Glide in Service Now.
• Familiarity with React, Angular
  
  JS, Bootstrap, Power Shell considered a plus.
• Ability to write and comment code both client and server side.
• Proficient in Microsoft Office products, particularly Visio.
• Strong knowledge of ITSM and ITIL framework.
• Strong knowledge of the Service Now platform.
• Proficient with API concepts such as OAUTH and REST.
• Familiarity with lean and agile principles are considered a plus.
• Outstanding verbal, presentation, and written communication skills.
• Proven ability to work in a team-oriented, collaborative environment.
• Proven ability taking a concept from idea to completion.
• Familiarity with lean and agile principles are considered a plus.
• Detail-oriented and organized with the ability to prioritize and balance tasks/requests.
• Able to work autonomously, be accountable, and take initiative.

Work-life balance is at the foundation of how decisions are made and where Premise…