App Support Specialist
Job in
Brentwood, Williamson County, Tennessee, 37027, USA
Listed on 2026-06-27
Listing for:
Vaco Recruiter Services
Contract
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Application Support Specialist (Level 1 to 1.5) | 6-Month Contract
We're hiring multiple Application Support Specialists for a 6-month contract engagement. This is a great fit for someone who likes solving problems, owns their queue, and wants to plug into a fast-moving support team.
What you'll do:- Triage and resolve incoming tickets across multiple applications
- Provide Level 1 to 1.5 troubleshooting and escalations when needed
- Handle access provisioning and user account requests
- Document issues, resolutions, and recurring patterns
- Partner with internal teams to keep support running smoothly
- 1 to 3 years in application support, help desk, or a similar IT support role
- Comfort working tickets in a queue-based environment (Service Now, Jira, Zendesk, or similar)
- Solid troubleshooting instincts and a customer-first mindset
- Familiarity with access provisioning and basic user administration
- Strong written communication for clear ticket documentation
- 6-month contract
- Rate: $20 to $30/hr depending on experience
- Multiple openings
The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
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