Technical Support Specialist
Job in
Brentwood, Williamson County, Tennessee, 37027, USA
Listed on 2026-07-01
Listing for:
Corpay
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Role Overview
Join our Technical Support team as a Technical Support Specialist, providing Tier 2 support for Corpay Complete. This role is essential to ensuring seamless client experiences across modules such as Invoice Automation, Purchase Orders, Payments, Card, and Expense.
What You Will Do- Handle escalated technical issues
- Manage system administration tasks
- Support migration projects
- Customize workflows
- Maintain clear documentation
- 2-4 years of overall Technical Support experience
- Strong understanding of Corpay Complete systems and modules
- Experience with Salesforce and Service Now ticketing systems
- Familiarity with Okta, SSO/MFA configurations, and troubleshooting
- Excellent communication and documentation skills
- Collaborative mindset with cross-functional teams
- Background in technical support, account management, or product implementation
- Proven ability to manage complex technical issues independently
- Comfortable working in a fast-paced, client-facing environment
- Strong analytical and problem-solving skills
- Medical, Dental & Vision benefits
- 401k plan
- Virtual fitness classes
- PTO offerings
- Employee discounts
- Philanthropic support
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