Technical Support Specialist

Job in Brentwood, Williamson County, Tennessee, 37027, USA

Listing for: Corpay

Full Time position
Listed on 2026-07-01

Job specializations:

IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator

Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR

Role Overview

Join our Technical Support team as a Technical Support Specialist, providing Tier 2 support for Corpay Complete. This role is essential to ensuring seamless client experiences across modules such as Invoice Automation, Purchase Orders, Payments, Card, and Expense.

What You Will Do

Handle escalated technical issues
Manage system administration tasks
Support migration projects
Customize workflows
Maintain clear documentation

Requirements

2-4 years of overall Technical Support experience
Strong understanding of Corpay Complete systems and modules
Experience with Salesforce and Service Now ticketing systems
Familiarity with Okta, SSO/MFA configurations, and troubleshooting
Excellent communication and documentation skills
Collaborative mindset with cross-functional teams
Background in technical support, account management, or product implementation
Proven ability to manage complex technical issues independently
Comfortable working in a fast-paced, client-facing environment
Strong analytical and problem-solving skills

Benefits

Medical, Dental & Vision benefits
401k plan
Virtual fitness classes
PTO offerings
Employee discounts
Philanthropic support

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