IT Analyst - Implementation ; Transportation Management System

Responsibilities

• Collaborate with internal stakeholders and clients to gather and analyze business requirements related to transportation operations.
• Configure, test, and implement Transportation Management System (TMS) solutions to support efficient freight management and logistics processes.
• Provide ongoing support and troubleshooting for TMS applications, ensuring seamless integration with other supply chain and enterprise systems.
• Analyze transportation data and workflows to recommend improvements in routing, load planning, carrier selection, and cost optimization.
• Participate in project teams to deploy new TMS functionalities or enhancements.
• Document system configurations, user procedures, integrations, and best practices for TMS processes.
• SME on TMS features and provide support as needed.

• Bachelor’s degree in Computer Science, Supply Chain Management, Logistics, or a related field from a 4-year college or university.
• Minimum 2 years of experience working with Transportation Management Systems or in a similar logistics IT support role; or an equivalent combination of education and experience.

• Experience with TMS platforms such as Infios TMS (aka Mercury Gate), Oracle Transportation Management, SAP TM, Manhattan, or similar.
• Knowledge of integration between TMS and other systems such as ERP, WMS, YMS, or carrier portals.
• Experience with EDI, API, or other data exchange protocols in a transportation context.
• Excellent written and verbal communication and organizational skills.
• Ability to interpret and document transportation processes, user manuals, and standard operating procedures.
• Strong analytical, problem‑solving, and decision‑making skills.
• Ability to work both independently and as part of a team.
• Demonstrated skills in problem management and root cause analysis.
• Proficiency in using MS Office applications and typing (65 WPM).

• Access wages early with the Rain financial wellness app.
• Free telemedicine access to doctors and therapists through First Stop Health available first day of employment.
• Health, dental, and vision insurance after 30 days of employment.
• 401k match.
• Paid maternity and paternity leave.
• Access to career development, employee resource groups, and mentorship programs.
• Employee discounts.
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app.
• Free financial wellness programs.
• Daycare discount program.
• Opportunities to volunteer and give back to your community.
• + more!