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Information Technology Specialist – Weekend Shift
Job in
Brentwood, Williamson County, Tennessee, 37027, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Responsibilities
- Process and track access requests across multiple client healthcare systems
- Coordinate with client IT teams to obtain credentials and resolve access issues
- Maintain accurate tracking of access status, expirations, and dependencies
- Escalate delays that impact clinical operations or nurse readiness
- Provision and deprovision users in Microsoft 365 / Entra
- Manage group memberships and access permissions
- Support identity and access workflows across systems
- Respond to support tickets and provide Level 1 troubleshooting
- Resolve login, access, and device-related issues
- Escalate complex or recurring issues with clear documentation
- Support operational continuity during weekends and after-hours periods
- Support onboarding and offboarding for remote employees
- Configure, ship, and track laptops and end-user equipment
- Maintain accurate inventory and device lifecycle tracking
- Coordinate retrieval, wiping, and redeployment of returned devices
- Maintain and improve operational documentation and runbooks
- Reliable and consistent with strong follow-through
- Detail-oriented with strong organizational habits
- Comfortable working within structured processes and repeatable workflows
- Able to manage a high volume of requests with accuracy and consistency
- Clear and professional communicator, especially with external teams
- Calm under pressure and able to prioritize effectively
- Self-motivated with a strong sense of ownership
- Interested in building a career in IT operations
- Comfortable working extended weekend shifts in a healthcare operations environment
- access request processing
- credential management
- user provisioning
- Microsoft 365
- Entra
- troubleshooting
- device lifecycle tracking
- inventory management
- operational documentation
- runbook maintenance
- reliable
- detail-oriented
- strong organizational habits
- clear communication
- calm under pressure
- prioritization
- self-motivated
- ownership
- ability to manage high volume requests
- comfortable with structured processes
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