IT Support Technician I

Compensation

$28–$32/hour

Full-Time (Non-Exempt) - Medical, Dentail, Vision, PTO, wellness week, and 401(k) with company match
LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage.
Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided.

Brentwood, TN

Hybrid, 4 days on-site

Will be working out of the brand-new, state-of-the-art headquarters opening soon!

• New office amenities include:
• Golf simulator
• Shared gym
• Large showroom
• Snack area

LaSalle Network is hiring for an IT Support Technician I role with a growing organization seeking a customer-focused technology professional to join their IT team. This is an exciting opportunity for someone who enjoys solving problems, supporting end users, and expanding their technical skill set across a modern Microsoft environment.

The ideal IT Support Technician I will bring strong communication skills, a positive attitude and a passion for helping people. This role will provide hands‑on experience supporting Microsoft 365, Windows environments, hardware deployments and day-to-day technology needs across the organization. The team is looking for someone who can hit the ground running while continuing to learn and grow alongside experienced IT professionals.

• Provide responsive technical support to employees across all levels of the organization
• Create, modify and disable user accounts within Microsoft Active Directory and Microsoft Entra
• Support Microsoft 365 applications including Outlook, Teams, One Drive and Share Point
• Troubleshoot Windows 10/11 hardware, software and application issues
• Assist with laptop deployments, hardware refreshes, asset tracking and equipment lifecycle management
• Perform endpoint troubleshooting, patching, antivirus monitoring and device maintenance
• Resolve basic network issues involving Wi‑Fi, Ethernet, VPN, DNS and printers
• Support conference room technology, audio/visual equipment and VoIP systems
• Document troubleshooting steps and contribute to internal knowledge base resources
• Partner with vendors and third-party providers when needed
• Assist with IT projects, office technology initiatives and process improvements
• Explore and leverage AI productivity tools to improve documentation and support efficiency

• 2–5 years of hands‑on IT support experience in a professional environment
• Strong customer service skills and the ability to communicate technical information clearly
• Experience troubleshooting Windows operating systems and Microsoft 365 applications
• Knowledge of Active Directory user administration, password resets and group permissions
• Familiarity with Microsoft Entra  (Azure AD) and hybrid identity environments
• Experience supporting hardware, software, printers and basic networking issues
• Ability to prioritize multiple requests while maintaining a high level of professionalism
• Strong problem‑solving skills and eagerness to learn new technologies

• Competitive hourly compensation ($28–$32/hour)
• Full-time opportunity (non‑exempt) with benefits eligibility
• Paid time off and wellness benefits
• 401(k) plan with company match
• Opportunity to work with a variety of technologies in a modern Microsoft environment
• Exposure to IT projects, infrastructure initiatives and leadership teams
• Opportunity to grow technical skills within a collaborative IT department
• Be part of the technology transition into a brand-new, state-of-the-art office space featuring modern employee amenities

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

All assignments are at‑will and their duration is subject to change.