Technical Delivery Manager

Delivery Manager

We are seeking an experienced Delivery Manager to support the integration of VIP Pet Care following its acquisition. This individual will provide technical delivery leadership across multiple strategic initiatives, serving as the primary liaison between development teams, solution architects, and project leadership to ensure successful execution and delivery. This is not a Project Manager role. The ideal candidate will bring a strong application development background and hands-on technical expertise to help development teams navigate challenges, remove roadblocks, align architectural solutions, and drive delivery outcomes.

Key Responsibilities

• Lead technical delivery efforts supporting the VIP Pet Care integration program.
• Partner closely with Project Managers to assess project status, identify risks, analyze delivery delays, and develop mitigation strategies.
• Collaborate with Solution Architects to evaluate technical solutions, resolve design challenges, and align development efforts.
• Act as a technical escalation point for development teams, helping remove roadblocks and drive progress.
• Oversee enterprise application and systems integration activities between VIP Pet Care and Tractor Supply Company (TSC) environments.
• Support the migration of pharmacy-related services to Allivet.
• Drive delivery activities related to the multi-phase Pet Membership initiative.
• Assist in defining integration strategy and execution plans for upcoming integration work streams.
• Coordinate efforts across internal engineering teams, architects, business stakeholders, and third-party vendors.
• Facilitate communication and documentation through Jira and other delivery management tools.
• Ensure successful integration of backend systems with customer-facing digital platforms, including eCommerce and mobile applications.

Current Program Landscape

• Completion of Transition Services Agreement (TSA) activities, with project wrap-up targeted for late August.
• Early-stage planning and scope definition for the Pet Membership program.
• Ongoing integration and migration efforts currently underway.
• Development of integration strategies for future work streams that have not yet begun.
• Coordination with development teams that are actively being scaled and established.

Team Environment

• Existing development support provided by Bit Works, the technical partner responsible for building many VIP Pet Care systems.
• Approximately 10 dedicated technical resources currently supporting the environment.
• Cross-functional collaboration with Digital, Enterprise Applications, Architecture, and Integration teams.
• Potential coordination with offshore resources and handoff processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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