Manager, Technology Finance Function Support

Job Title:
Manager, Finance Technology Support

Location: Brentwood, TN

Work Model: Hybrid

Salary Range: $89,937 – $124,563 per year

Work Authorization
:

You must be authorized to work in the United States without employer sponsorship.

A leading healthcare facility is seeking a Manager, Finance Technology Support to guide our Finance Technology team, which serves as the foundation for enterprise financial data governance and Oracle Fusion operations.

This role offers a unique opportunity to lead a high-performing team and directly influence how financial data is structured, governed, and utilized across a complex healthcare organization.

As the Manager of Finance Technology Support, you will:

• Leadership & Team Development: Lead, coach, and develop the Finance Function Support team. Drive workload prioritization, performance management, and foster a culture of accountability and continuous process improvement.
• Production & Operational Support: Oversee day-to-day production support for Oracle Fusion Finance applications. Ensure timely resolution of system issues, service requests, and production incidents to maintain system stability.
• Strategic Stakeholder Engagement: Partner closely with Finance leadership, Finance Operations, IT, and facility stakeholders to understand business needs, prioritize deliverables, and align technology solutions with organizational goals.
• Enhancement & Roadmap Management: Manage enhancement requests by balancing day-to-day operational support with strategic initiatives, system optimization efforts, and long-term Finance transformation goals.
• Vendor & Service Governance: Serve as the primary liaison for Finance application vendors and managed service partners. Oversee vendor performance, manage escalations, and ensure high-quality service delivery.
• Testing & Deployment Execution: Lead application testing efforts for system upgrades, patches, enhancements, and new functionality. Collaborate with Release Management, Data & Integration teams, and Finance stakeholders for seamless enterprise deployments.
• Oracle Fusion Optimization: Support and optimize Oracle Fusion Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and related financial systems.
• System Governance & Security: Maintain application configuration, user security, data integrity, and system performance in collaboration with technical and financial teams.
• Process Automation & Innovation: Drive continuous improvement by identifying automation opportunities, streamlining support workflows, and implementing best practices to enhance user experience.
• Strategic Initiative Delivery: Lead and support key Finance initiatives, including ERP optimizations, Oracle EPM (FCCS/ARCS) support, AI-enabled Accounts Payable projects, payment modernization, and future enterprise rollouts.
• Advisory & Knowledge Transfer: Provide consultative guidance to cross-functional leaders, and develop end-user training materials and documentation to boost system adoption and support effectiveness.
• Compliance & Quality Metrics: Ensure adherence to organizational policies, security standards, healthcare regulations, and internal governance while monitoring support metrics to drive continuous service quality.

• Required: Bachelor's degree in Computer Science, Information Systems, Finance, Accounting, Business Administration, or a related field.
• Preferred: Master's degree in a related field.

• 8+ years supporting enterprise Finance applications, ERP systems, Finance technology, or Oracle applications.
• 3+ years of leadership experience managing technical teams, assigning work, coaching staff, and driving performance.
• Functional Expertise: Strong functional knowledge of Oracle Fusion Finance or a comparable enterprise ERP platform.
• Core Business Processes: Demonstrated experience supporting General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and related workflows.
• Support & Vendor Management: Proven track record in managing production support environments, troubleshooting complex issues, and managing vendor/managed service partner relationships.
• Project & Stakeholder Leadership: Hands-on experience partnering with business leaders, leading application testing/upgrades, and balancing tactical support with strategic project delivery.
• Communication: Exceptional stakeholder management, collaboration, and communication skills.

• Hands-on Oracle Fusion Finance implementation, support, or optimization experience.
• Experience with Oracle EPM applications, specifically Financial Consolidation & Close (FCCS) and Account Reconciliation Cloud Service (ARCS).
• Background in the Healthcare industry or shared services environments.
• Experience leading large-scale ERP transformation, Finance modernization, or AI/automation initiatives.
• Familiarity with ERP integrations, financial reporting platforms, enterprise data…