Vice President of Regional Operations

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit

This position serves all regional operational initiatives and is responsible for planning and directing activities of one operational region in order to maintain operational efficiency and service excellence. This position directs and develops high performing regional teams to deliver on established objectives, goals, strategies and measures. Develops short and long term strategies to align across regions and build operational efficiencies across the enterprise.

This is a full time, remote Vice President of Regional Operations role.

• Maintains a strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends.
• Identifies global processes to improve overall performance of region and defines innovative measurements of performance standards to integrate corporate strategies.
• Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.
• Delivers products and initiatives supporting strategic goals.
• Reviews best practices and holistic effectiveness of systems, support, and structure.
• Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.
• Demonstrates the ability to effectively manage complex multiple lines of service and clients.
• Provides effective leadership, coaching, and mentoring at the Sr. DCO and AVP level.
• Establishes regular communication across Sr. DCO an AVP team and region to ensure effective cascade of information.
• Coordinates and productively facilitates communication across the entire region and effectively navigates through multi-layer client relationships (vendors, consultants, etc).
• Executive sponsor and business partner for sales process.
• May attend annual strategic client meetings and/or provide feedback and insight in preparation.
• Scope of responsibility:
  Total sales revenue supported: $100M;
  Total number of employees supervised (direct and indirect): 500;
  Number of locations responsible for: 100

• Bachelor’s degree; master’s degree preferred (or equivalent work experience with a significant business focus)
• 15+ years’ experience in a business environment or related industry, managing others
• Healthcare experience managing in a medical, pharmacy, fitness or other similar environment preferred.
• Experience in an Operations function desired
• Demonstrated ability to manage a broad range of responsibilities and communicate effectively across multiple functional areas
• Demonstrated leadership skills and experience managing virtual staff
• Excellent communication, facilitation and presentation skills
• Prior financial and budgetary responsibility
• Excellent time management and organization skills.
• Excellent people management, strategy and execution skills
• Strong strategic thinking and leadership skills
• Extensive knowledge of the healthcare industry, operations and delivery
• Demonstrated knowledge of regulatory environment relative to onsite operations. Knowledge of current industry and legal issues
• Prior budget and P&L responsibility
• Demonstrated experience with medical information management systems
• Knowledge of Workers’ Compensation, Medicare and/or clinical standards of practice, preferred.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company…