VIP Reservations & Guest Communications Lead
Job in
Brewster, Barnstable County, Massachusetts, 02631, USA
Listed on 2026-08-29
Listing for:
Ocean Edge Resort
Full Time
position Listed on 2026-08-29
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Guest Services, Hospitality & Tourism, Hotel/Hospitality Sales
Job Description & How to Apply Below
Ocean Edge Resort in Brewster, MA, seeks a Reservation & Guest Communications Manager to oversee all aspects of the Reservations and Sales teams, ensuring exceptional guest service and seamless communications that maximize revenue.
The role emphasizes reservation accuracy, sales conversion, VIP reservations for groups and long-term guests, resolving guest concerns, and creating a welcoming first impression that reflects the resort's hospitality excellence.
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