Junior Network Administrator

The Junior Network Administrator performs a wide variety of supportive technology services to ensure the proper connection and performance of agency wide computer data systems.

SPECIFIC RESPONSIBILITIES :

• Perform diagnostics of network issues, provide support for service desk staff
• Write and maintain programming documentation
• Update and maintain network documentation, assign IP addresses, save device configurations
• Configure network devices for new deployments per direction of senior staff, configure replacement network devices from backup configuration files
• Assist with the administration and maintenance of IP based telephony systems; such as but not necessarily limited to provisioning handsets, setting up extensions, supporting user requests.
• Assist in supporting network servers and internal corporate servers.
• Assist in user desktop issues, help with computer software installation, solve email access and routing issues, assist with desktop backup and archiving.
• Perform day to day operational tasks such as proactive maintenance, management, monitoring performance, incident and problem management, security, and backup and recovery across the network infrastructure.
• Maintain software from various vendors
• Maintain and document network cabling.
• Maintain, configure and document network printers
• Self-motivated to learn and acquire new skills. Maintain up to date industry knowledge.
• Other related duties as assigned

Education/Experience:

• Associates degree or college diploma in computing
• Minimum 3 years’ experience in diagnosing, repair, maintenance and support of stand-alone PC’s and networks including software

Licensure/Certification:

Rate of pay for this role is $ per hour DOE. This is a full time benefit eligible role.