Customer Experience Specialist: Frontline Troubleshooter
Job in
Brewton, Escambia County, Alabama, 36427, USA
Listed on 2026-08-25
Listing for:
Valid8 Financial, Inc.
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Dragonfly Internet is seeking a dedicated Customer Experience Specialist to be the first point of contact for customers seeking support with internet services. You will respond to inquiries, troubleshoot issues, and provide information about pricing and features to ensure customer satisfaction.
Responsibilities include handling billing questions, updating CRM with interactions, coordinating installations, and collaborating with technical teams to resolve complex problems.
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