Director, Operations

Hometown Soccer Holdings (HSH) is building a portfolio of locally rooted MLS NEXT Pro clubs, each deeply embedded in its community and built to create lasting connections with fans. New Jersey MLS NEXT Pro, launched in partnership with Middlesex County and New York City FC, will play at NEXUS beginning with its inaugural season. The Director, Game Day & Business Operations owns gameday operational execution, the Club's business planning and finance liaison functions, and the day-to-day people, venue, and compliance operations that keep the club running.

Reporting to the Club President, this foundational role is built for someone who thrives on the ground, solving real operational and administrative problems in a fast-moving, start-up style sports environment based out of a new urban live entertainment venue. The Director serves as the senior on-site operational decision-maker on matchdays and as the Club's primary day-to-day contact with the venue, the league, and local authorities.

This is a compelling opportunity for a hands‑on, highly organized operations and business leader to help stand up a professional club from a blank page. The ideal candidate brings direct experience managing gameday execution and internal business functions, comfort working across finance, people operations, and scheduling without a large back office, and a genuine passion for soccer and sports.

• Build out and continuously improve all gameday operations plans, including staffing, load‑in and load‑out procedures, sponsor and marketing activation setup templates, and contingency plans
• Serve as the key club contact into the venue's gameday staffing plan
• Own MLS NEXT Pro gameday operations compliance
• Own access control and credentialing for staff, media, sponsors, and VIPs
• Serve as the senior on-site operational decision-maker on matchdays

• Own the day‑to‑day relationship with venue ownership and the MLS NEXT Pro home match calendar, coordinating match dates and event windows with the league and the venue
• Serve as key coordinator with New York City FC soccer operations on shared facility and scheduling needs
• Serve as the day‑to‑day coordination contact with co‑tenants and other venue users on scheduling and shared‑use logistics
• Serve as operations liaison and strategy lead for other live events in the venue

• Serve as the Club's finance liaison to HSH central, translating central financial reporting into operational context for the Club President and consolidating department‑level data across ticketing, partnerships, merchandise, concessions, and attendance into a unified local business view
• Own the Club's annual planning and goal‑setting process, consolidating department‑level goals into a single view for the Club President, tracking progress against them throughout the year, and owning end‑of‑year reporting with the Club President and HSH central
• Own local financial controls and purchasing standards, including credit card access, spending limits, vendor onboarding, and bill payment, and support budget‑vs‑actual variance tracking in partnership with the HSH CFO
• Own local people operations and office administration, including hiring and onboarding logistics, HR compliance with applicable New Jersey employment law, the annual performance review cycle, the front office's physical home, and the Club's teambuilding and culture cadence
• Build and administer the Club's intern program end to end, including onboarding, department rotation, and a structured conversion pipeline into full‑time roles
• Own recruiting relationships with local universities

• 5+ years in club, venue, or event operations, ideally within…