Senior Credit Controller

Ready to join our ambitious and forward-thinking team? We're looking for a Senior Credit Controller to join our global Finance  this role, you'll take day to day ownership of complex credit control and collections activity for the business, acting as a key escalation point for high value, aged or sensitive debt matters. You'll support the effective management of working capital, improve cash flow, reduce exposure to bad debt and help ensure our credit control approach is commercially focused, compliant and aligned with business priorities.

If you've strong credit control experience, sound judgement, confidence handling complex debt matters and the ability to influence stakeholders at all levels, we'd love to hear from you!

Applications closing date: 6 September 2026

About the role

In this role you'll:

Act as a senior point of contact and escalation for collections, aged debt and complex account queries.

Lead regular credit control reviews with client leads and senior stakeholders, documenting outcomes, challenging assumptions and ensuring agreed actions are progressed.

Work with the Revenue Control Manager to create and implement a clear credit control policy for the business, that is mindful of balancing good client relationships with the need for timely collections.

Provide detailed input to the accurate valuation of debtors on a periodic basis, identifying risk, trends and potential exposure to bad debt.

Prepare, review and present aged debt reports, cash collection updates and working capital analysis for stakeholders and finance management.

Liaise confidently and respectfully with clients, administrators, directors and internal teams to resolve billing, payment and account queries through to conclusion.

Support, guide and share technical knowledge with colleagues, helping to maintain consistent standards across credit control activity.

Communicate the commercial and regulatory impact of non-collection and recommend practical steps to mitigate risk.

About you – essential requirements

Proven experience in credit control, collections and working capital management within a professional services or similarly complex environment, including dealing with large international clients.

Effective stakeholder management and communication skills, with the confidence to challenge, influence and resolve complex debt matters.

Ability to work independently, exercise sound judgement and manage competing priorities effectively.

Proven analytical skills, including aged debt reporting, debtor risk assessment and performance monitoring.

Proficiency in financial systems and Microsoft Excel; experience with Elite 3e, Elite Enterprise or Viewpoint is advantageous.
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