POA Front Desk Concierge

February 2026: POA Hiring a Front Desk Concierge Thrive in a Supportive Orthopaedic Environment, all while making a difference in our patient's lives!

Princeton Orthopaedic Associates is seeking a full-time Front Desk Concierge to become a part of our growing team. The candidate should be able to perform all related clerical and administrative functions according to current practices and established procedures, while striving to be the best part of the patient’s day. The candidate will represent the practice in a professional, upbeat, customer-focused manner with an emphasis on service excellence.

• Greet patients and visitors in a friendly and timely manner.
• Verifies patient information and accurately updates demographics and insurance information; confirms purpose of visit, obtains reports or x-rays performed at other facilities.
• Collect the co-pays and balances from the patients.
• Coordinate referrals as needed.
• Collaborate with medical staff to ensure smooth operations of the front desk area.
• Schedule future appointments for patients. Keeps patient appointments on schedule by notifying provider of patient's arrival or of any delays with the patient.
• Contribute to team effort by accomplishing related results as needed.

• Previous experience in a medical office front desk role is preferred.
• Strong organizational skills with attention to detail; great at multi-tasking.
• Possesses strong interpersonal, oral, and written communication skills with excellent self-discipline and patience.
• Able to work independently and in a team environment.
• Ability to travel to different offices if needed.
• Must be able to work the hours needed, including occasional Saturday hours.

Salary is based on skills, experience, and productivity. At least 2 years of experience is strongly preferred.