Medical Office Coordinator

do you excel in a fast paced environment? Are you interested in getting into the healthcare field working at a well established, well known and reputable medical office - must have experience working in a high energy environment. Ability to quickly respond to a multi-tasking office environment. Must be tech savvy; experience working with a crp/crm - highly focused and detailed and accurate.

Excellent communication skills.

our client a well-established and growing medical practice dedicated to providing exceptional patient care in a professional and compassionate environment. Offering a stable workplace with opportunities for career development and advancement within the organization. This temp to hire position located in mercer county, nj (onsite). Monday throug friday 8:30 am - 5:00 pm and occasional saturdays.

the front desk medical assistant plays a key role in supporting both patient care and administrative operations within the practice. This position serves as a primary point of contact for patients while ensuring efficient scheduling, accurate documentation, and excellent customer service.

key responsibilities

• schedule, reschedule, and confirm patient appointments in a timely and efficient manner
• provide outstanding customer service to patients in person and over the phone
• check patients in and out while verifying demographics and insurance information
• answer and direct incoming phone calls professionally
• maintain accurate patient records within the electronic medical record (emr) system
• coordinate with clinical staff to ensure smooth patient flow and scheduling accuracy
• handle patient inquiries regarding appointments, referrals, and general office procedures
• assist with administrative tasks such as scanning, filing, and documentation
• follow hipaa guidelines to maintain patient confidentiality
• support the front office team to ensure an organized and efficient practice environment

qualifications

• high school diploma or equivalent required
• prior experience in a medical office, scheduling, or patient services preferred
• strong communication and customer service skills
• ability to multitask in a fast-paced environment
• familiarity with emr systems and medical scheduling software is a plus
• strong attention to detail and organizational skills