Coord Office

Overview

Reviews account work lists and follow‑up documents, and obtains other information on current accounts, including any special circumstances. Contacts sponsors and/or third‑party payer organizations to secure payments or arrange alternative settlement plans; identifies problem delinquencies and recommends their disposition; prepares and maintains collection‑related records. Reviews and processes credit‑balance accounts for refunds. Reviews and responds to patient account correspondence in a timely basis.

• Review account work lists and related follow‑up documents to determine the nature and extent of delinquency problems, and take necessary action to obtain payment from sponsors or third‑party payers.
• Confere with others as needed to obtain additional information or clarification.
• Investigate delinquency cases to identify any special circumstances affecting payment delays, and follow up with appropriate parties.
• Contact third‑party payer organizations and/or patients as necessary to facilitate the timely payment of past‑due charges or arrange alternative settlement plans.

• High School Diploma or GED required.
• Previous office management or coordinator role preferred.