WMS System Specialist

Job Title

WMS System Specialist / Subject Matter Expert (SME)

USA - Bridgeport, 48809 Al-227

Solutions

Full Time

WMS System Specialist / Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support.

• Configure WMS system to meet business processes.
• Serve as the single point of contact and liaison between customer, operations, and Contract Logistics IT.
• Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; elevate to IT Support when necessary.
• Document details of WMS issues, including steps to recreate the issue when escalation is required.
• Maintain knowledge of IT infrastructure hardware such as RF handhelds, vehicle‑mounted RF, printers, workstations, and other IT equipment associated with WMS systems.
• Assist in training new hires on WMS.
• Participate in cross‑functional improvement projects.
• Document and communicate system change requests clearly.
• Ensure adherence to WMS best practices per defined standard operating procedures and work instructions.
• Pursue continuous personal and organizational improvements.
• Maintain a high level of quality in work performed.
• Maintain a clean and safe work environment.
• Follow all SOP and safety guidelines.
• Demonstrate knowledge and understanding of business operations.
• Possess excellent interpersonal and communication skills.
• Perform all other duties deemed necessary to support the WMS system and operation.

Must be able to pass all required background checks and drug and alcohol tests.

• Solid interpersonal and analytical skills.
• Strong organizational and administrative skills.
• Excellent oral and written communication skills.
• Bachelor’s degree or equivalent strongly preferred.
• Knowledge of MS Office.
• Experience with Warehouse Management Systems.
• Knowledge of warehouse operations best practices.
• Generally 1‑4 years of related experience preferred.

Expected base pay range is $70,000.00 – $80,000.00 per annum.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  .

DSV reserves the right to defer or close a vacancy at any time.