WMS System Specialist

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
Systems/Business Data/Processes

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Location:

USA
- Bridgeport, 48809 Al-227

Division:
Solutions Job Posting

Title:

WMS System Specialist Time Type:
Full Time

Position Description

Summary:

WMS System Specialist / Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support.

• Configuring WMS system to meet business processes.
• Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT.
• Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; esc a[l]ate to IT Support when necessary.
• Clearly document details of WMS issues including steps to recreate the issue when escalation is required
• Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems.
• Assist training new hires on WMS
• Participate in cross-functional improvement projects
• Clearly document and communicate system change requests.
• Ensure adherence to WMS best practices per defined standard operating procedures and work instructions.
• Pursue continuous personal and organizational improvements
• Maintain a high level of quality in work performed.
• Maintains a clean and safe work environment
• Follows all SOP and safety guidelines.
• Demonstrate knowledge and understanding of business operations
• Possess excellent inter-personal and communication skills.
• Performs all other duties deemed necessary to support the WMS system and operation.

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Assignment Complexity
- Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercise judgment within defined procedures and practices to determine appropriate action.

Accountability – Use professional concepts and corporate policies and procedures to solve a variety of problems.

Impact of Decisions – Moderate impact on corporate operations and fiscal health.

Working Relationships – Regularly interact with peers, customers, and management concerning matters of moderately complex scope and discretion. May supervise and provide direction to staff

Scope – Work on problems complex in scope. Normally receive general instructions routine work, detailed instruction on new assignments.

Must be able to pass any required background checks and drug and alcohol tests.

• Solid interpersonal and analytical skills required.
• Good organizational and administrative skills required.
• Good interpersonal communication skills, both oral and written are required.
• Bachelor’s degree or equivalent strongly preferred.
• Knowledge of MS Office systems required.
• Warehouse Management System experience required.
• Knowledge of warehouse operations best practices.
• Generally prefer 1-4 years of related experience.

For this position, the expected base pay range…