Bilingual Member Services Specialist
Job in
Bridgeport, Fairfield County, Connecticut, 06610, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Call Center / Support, Spanish Customer Service
Job Description & How to Apply Below
Jobtailor in the United States seeks a Customer Service Advocate for the Member Services team. You will answer inbound calls, resolve inquiries about benefits, provide member materials, and ensure information is accurate and accessible to members.
You will document call outcomes in the EMR, maintain member records, and guide members through grievance, appeals, and service authorization processes. Fluency in multiple languages and call center experience are highly valued.
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