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Client Success Advocate & Resolution Lead

Job in Bridgeport, Fairfield County, Connecticut, 06610, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Jobtailor seeks an experienced client-facing professional in the employee benefits space to support customers across Central and Eastern time zones. You will own intake and resolution of inquiries, coordinating with back-office teams to deliver timely solutions and reporting.

The ideal candidate has 5+ years in the group benefits industry with FMLA and paid statutory leave experience, and demonstrates excellent problem solving and communication skills. A Bachelor's degree is preferred.

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