Technical Sales Engineer

Business Unit

MAES

Advanced Interconnect Solutions - Circuitry Soluti

Technical Support Engineer

The Technical Support Engineer will provide day‑to‑day engineering support for printed circuit board (PCB) fabricators using Mac Dermid Alpha's chemical processes. The role requires a proactive self‑starter who works closely and independently with customers, the sales team, and internal resources to ensure expectations are met while promoting Mac Dermid Alpha's exclusive product line.

• Provides customers with on‑site process expertise, chemical change implementation, monitoring, and hands‑on process control assistance for PCB manufacturing.
• Understands and articulates PCB chemical functions and related process requirements to customers.
• Performs regular health checks and process audits of production processes at customer sites, generates reports, and reviews them with end users.
• Assists with regular laboratory testing functions/analysis and provides training on best‑practice functions, tests, and analysis.
• Troubleshoots and diagnoses equipment and/or process problems, providing hands‑on support to correct problems and optimize manufacturing processes.
• Adheres to plant and corporate safety policies.
• May assist in other areas or perform other duties as required by fluctuating business needs.
• Coordinates daily activities with territory Account Manager and Business Director.
• Acts as an expert steward for customer final product quality using Mac Dermid products.
• Identifies opportunities for growth at all customer locations.
• Assists with monitoring and control of on‑hand inventory at customer sites.

• Bachelor’s degree in Chemistry or a related technical field.
• 2–5 years of experience in technical sales, applications engineering, or related roles.

• Excellent written and oral communication skills.
• Thorough understanding of the overall PCB business and specifics in wet processing areas.
• Strong understanding of chemistry and chemical interactions within the PCB manufacturing process.
• Strong track record of navigating technically through complex organizations.
• Willingness to travel within the assigned territory and periodically to accounts in the North America Eastern Region.
• Timely responses to the customer base, both in communication and on‑site visits.
• Six Sigma knowledge would be advantageous but is not required.

Competitive base salary ranging from $90,000 to $120,000 annually; performance‑related bonus; 401(k) with company matching; life and medical insurance; and 9 holidays.

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.

New Haven

Hartford