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Director, CRM & Player Loyalty – iGaming

Job in Bridgeport, Fairfield County, Connecticut, 06610, USA
Listing for: Mohegan Sun, Inc.
Full Time position
Listed on 2026-02-19
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading gaming and entertainment firm is seeking a Director of Customer Relationship Management in Connecticut. This role involves developing a CRM strategy, driving customer loyalty, and enhancing customer lifetime value through targeted campaigns. The successful candidate will oversee a digital CRM team and collaborate across departments to optimize player experience and retention strategies. A strong analytical and customer-focused mindset is crucial, along with a bachelor's degree in a related field and significant experience in CRM.
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