Mortgage Loan Officer; CRA – Bridgeport area

Overview

Newtown Savings Bank is seeking a results-oriented sales professional to join our Mortgage Banking team as a Mortgage Loan Officer (Mortgage Banker II). This position, under the direction of the V.P. Residential Lending Sales Manager, is responsible for the origination of residential mortgage products and managing the bank’s mortgage sales efforts to increase CRA delineated lending communities. The role includes managing community lending events from a lending perspective, including meeting with customers, the interview process, completion of applications, and receipt of supporting documentation.

• Outside prospecting and networking with local centers of influence including REALTORS, attorneys, builders, and local civic and religious leaders to build and maintain referral sources.
• Spend the majority of time out of the office contacting COIs (REALTORS, accountants, attorneys) and following up on mortgage referrals.
• Explain mortgage/loan products, how the product works, and how it benefits the applicant’s needs.
• Provide appropriate products for customers’ needs while assuring Bank profitability.
• Assist with Encompass online applications through the consumer site; follow up on open applications in Encompass Consumer Connect site as needed.
• Complete a basic credit analysis and analyze the basics of a self-employed borrower’s tax returns to determine eligibility.
• Outline loan terms and conditions, and inform borrowers of loan commitments, counter offers, and denials.
• Resolve outstanding conditions and assist underwriting to obtain appropriate documentation.
• Understand compliance issues including timelines of mortgage loan processing.
• Courteously resolve customer complaints or properly refer them for assistance.
• Cross-sell all Bank services including referrals for deposit accounts and commercial loan relationships, as well as investment services.
• Communicate effectively with customers, branches, and the retail lending department.
• Assist in new product development and create sales tools to increase business for the Bank.
• Oversee community lending events and/or seminars within our lending communities.
• Participate in various civic and community functions to enhance the Bank’s image and network for new business opportunities.
• Present Work Place Advantage and Financial Literacy programs upon request.
• Make suggestions to the VP, Residential Lending Sales Manager to update, enhance, or add additional products or services.

• Bachelor’s degree or equivalent plus 4 to 6 years of experience in mortgage lending.
• Sales management experience to generate new mortgage business.
• Customer service oriented with effective communication skills.
• Basic computer and Microsoft Office knowledge.
• Knowledge and understanding of loan products, forms, documentation, and compliance issues, including timeliness of mortgage loan processing, within the loan origination function, as well as secondary market underwriting.
• Mortgage lenders are required to be registered with the NMLS system designed by the federal banking regulators.
• Bilingual preferred (fluent English & Spanish).

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Full-time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short- and long-term disability programs.

Newtown Savings Bank is an equal opportunity employer and complies with affirmative action programs for qualified veterans and individuals with disabilities. Newtown Savings Bank shall not discriminate against any employee or applicant for employment based on race, color, religion, gender, age, marital status, national origin/ancestry, sexual orientation, gender identity, disability status, protected veteran status, or any other legally protected status.