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Guest Services & Upsell Specialist

Job in Bridgeport, Fairfield County, Connecticut, 06610, USA
Listing for: Great Wolf Lodge
Full Time position
Listed on 2026-09-17
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Management, English Customer Service
Salary/Wage Range or Industry Benchmark: 17.5 USD Hourly USD 17.50 HOUR
Job Description & How to Apply Below

Great Wolf Lodge in Connecticut is seeking a confident Guest Service & Sales Agent to welcome guests, manage check-in/check-out, and promote upgrades that enhance stays.

In this dual role you’ll drive revenue through consultative selling, using mobile tech and kiosks to deliver seamless experiences while earning incentives on performance.

Competitive pay at $17.50/hour with comprehensive benefits, flexibility, and opportunities for growth through Great Wolf University and exclusive perks.

This opening is for the Guest Services & Upsell Specialist role at Great Wolf Lodge.

Join us at Great Wolf Lodge as our next Guest Services & Upsell Specialist in CT, United States.

We are currently recruiting a Guest Services & Upsell Specialist for our team in CT, United States.

This is a great opening to take on the Guest Services & Upsell Specialist role at Great Wolf Lodge.

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