Senior Project Manager - Operations

Senior Project Manager – Operations

Compensation: $140,000 - $150,000/year + Bonus

Schedule: 2-3 days on-site (Hybrid)

My client is seeking a highly experienced Senior Project Manager to lead complex, cross-functional initiatives that advance operational excellence, technology enablement, and strategic business priorities. This role plays a central part in ensuring programs are delivered on time, within scope, and aligned with organizational goals across a fast-moving, live-operations environment.

The ideal candidate brings 7+ years of project management experience, demonstrates strong leadership across multi-disciplinary teams, and is comfortable partnering with Operations, Technology, Product, Marketing, People & Culture, and external vendors to deliver consistent, high-quality outcomes.

• Lead full project life cycles from initiation through planning, execution, monitoring, and closure
• Develop and maintain project charters, timelines, budgets, risk registers, and communication plans
• Facilitate cross-functional collaboration, decision-making, and issue resolution
• Ensure project deliverables meet quality standards and support operational and strategic objectives
• Support operational improvement initiatives in partnership with the Executive Director of Operations
• Collaborate with technology leadership on system implementations, upgrades, integrations, and infrastructure initiatives
• Drive process optimization, documentation, and scalable workflow design
• Serve as the primary point of contact for project updates, risks, dependencies, and timelines
• Deliver executive-level reporting, dashboards, and post-project evaluations
• Ensure alignment and clarity across stakeholders throughout the project lifecycle
• Identify, monitoring, and mitigate project risks and issues
• Ensure adherence to organizational standards, procurement processes, and vendor governance
• Conduct post-project reviews and implement lessons learned for continuous improvement

• Bachelor’s degree in Business Administration, Project Management, Information Technology, or related field required
• Master’s degree in MBA, Project Management, or related discipline preferred
• 7+ years of experience leading complex, multi-disciplinary projects
• PRINCE2 Practitioner, CSM or equivalent Agile certification, and/or Lean Six Sigma Green Belt certifications preferred
• Strong problem-solving, analytical, and troubleshooting skills
• Ability to translate complex technical concepts for non-technical stakeholders
• Excellent written and verbal communication skills
• Comfortable supporting live products and evolving operational environments
• Willingness to participate in on-call support for critical operational incidents

• Opportunity to lead high-impact operational and technology initiatives
• Exposure to executive leadership and cross-functional stakeholders
• A role focused on delivery excellence, governance, and continuous improvement
• Work within a collaborative, fast-growing organization supporting live digital products

We look forward to speaking with you!