Information Technology Technician II

About CT State

Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

For more information about CT State Community College and the campus please visit Home - CT State.

Posted: June 16, 2026
Level: Community College Professional 16, 12-month, tenure track position
Employment Type: Standard
Hours: Full-time, 35 hours per week
Anticipated

Start Date:

August 2026
Work Location: CT State Housatonic (900 Lafayette Blvd, Bridgeport, CT06604)
Work Modality: On site;
Position is not remote
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, July 1, 2026.

The Information Technology Technician II independently performs a broad range of computer hardware and software operation, maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include academic computer labs, classroom computerized instruction and presentations, and several databases, reporting programs and routines, including the centralized Banner system, which assists such departments as the Business Office, Registrar, Admission, Library, and Student Services.

The position’s role is that of providing technical assistance to the users of the various computer systems through installation of hardware and software, diagnosing and repairing computer operating problems, scheduling and assisting in the operation of computer labs. The position demonstrates and provides personal instruction to students in computer system operation and assists and trains administrators in software applications.

Under the direction of the Director of Information Technology or other administrator, the Information Technology Technician II is responsible for providing technically sound assistance in installation, operation, adaptation, maintenance and repair of computerized equipment and software on a college-wide basis, as assigned through effective performance in these essential duties:

• Operation of the College’s information technology systems.
• Operation of computers and related equipment.
• Advice and guidance on computerized systems operation.

Additional responsibilities include:

• Attendance and participation at convocation and commencement ceremonies.
• Service on assigned committees and task forces.
• Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

Associate’s degree in computer science or related technological discipline together with one (1) or more years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Required Knowledge, Skills, and Abilities:

• Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation.
• Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities.
• Excellent interpersonal, oral, and written communication skills.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).

• Experience with installing and troubleshooting commercial AV equipment commonly found in educational institutions, such as AV scalers, projectors, IP cameras, decoders, receivers, etc.
• Experien…