QA Automation Engineer – Enterprise Systems; Hybrid

Position: QA Automation Engineer – Enterprise Systems (Hybrid)

STATE OF CONNECTICUT

DEPARTMENT OF CHILDREN AND FAMILIES

STATEMENT OF WORK FOR CCWIS PROGRAM

QA Automation Tester

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(x) New Task () Renewal ( ) Fixed Price (X) On Site Support ( ) Remote Support

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• REQUIRED AGENCY:

Department of Children and Families

DCF IS Division

505 Hudson Street

Hartford, CT 06106

• PROJECT/SYSTEM/PROGRAM OVERVIEW

The Department of Children and Families depends on the core, mission-critical applications, CT-KIND, Connecticut’s Federally reimbursed CCWIS (Comprehensive Child Welfare Information System). Implemented in 2025, used by over 2,000 social workers and case managers, the application has been released to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute.

Concurrently, the agency implemented a multi-faceted, agency-wide outcome measure improvement plan that specifically addressed each of the twenty-two (22) outcomes targeted for improvement driven by the original Consent Decree. In 2022, the Agency has met and sustained all outcome measures set forth in the Juan

F. Consent Decree. The Agency continues sustaining these measures with the support of information technology.

DCF Information Systems provides technology expertise and services as well as an information systems infrastructure to the agency and its roughly 3,300 employees. DCF Information Systems strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.

• SCOPE OF WORK

The agency needs the service of 1, HANDS ON, Quality Assurance Automated Tester. The specific focus of this candidate will be to ensure that new systems are built in a way that best ensures that functional requirements are met whilst also ensuring that service qualities (Performance, scalability, extensibility, maintainability, security, interoperability) for now and for the future are achievable. This person will also have manual testing hands on experience.

In addition, this role is responsible for reviewing and improving on existing systems, making use of new technologies and methodologies to seek continual improvement for existing systems. The candidate will work to create a breakdown of the system into components, the component interactions, and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design.

Specific Services

Required:

In the role of the QA Automation Tester, the following services are required:

• Follow the core technology and architecture for automated testing of large-scale distributed systems, midrange to client server and n tier e commerce applications and solutions.
• Follow specifications to automate the testing of applications.
• Work on all test automation components of solution and create/maintain required technical documentation.
• Follow developed strategies for end-to-end system testing.
• Assist in all testing processes involving the migration and integration of new and legacy technologies.
• Excellent communication, presentation, collaboration, and interpersonal skills.
• Demonstrated ability to deliver business and technical value.
• Must be very organized, pro-active, and self-directed. Must be able to perform with minimal supervision.
• Must have very strong abstract thinking and problem-solving skills.
• Must have very good verbal and written communication skills.
• Follows the testing standards and strategies and uses them correctly.
• Interface with the user(s) and sponsor(s) and all other stakeholders to determine their (evolving) needs.
• Follows the set standards for the automated testing software, policies, and execution.
• Reviews all system requirements, test scripts, test scenarios to create appropriate testing workflow. Ensures that this set of high-level requirements is consistent, complete, correct, and operationally defined.
• Reviews software components and collaborates with development group, Product Owners, System Teams, and Operations to ensure best overall testing strategies, best practices, and techniques for automated testing.
• Interfaces with the design and implementation teams, so that any problems arising during QA can be resolved in accordance with the fundamental design concepts, and user needs and constraints.
• Collaborates on a set of acceptance test requirements, together with the project teams, and the user, which determine that all of the high-level requirements have been met, especially for the computer-human-interface.
• Generates products such as unit tests, automated functional tests, regression tests, load tests, code coverage reports, and test scenario % pass/fail, ADA/508c/AWGA compliance, Cross Browser Compatibility, Mobile Compatibility.
• Ensures that all testing libraries and artifacts are maintained in the most current state and never allowed to become obsolete.
• Responsible for creating automated test case scenarios for Agile Delivery…