Sample Coordinator (PrimeLine

PRIME LINE - POWERED BY S&S ACTIVEWEAR

Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have.

Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have.

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.).

At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi billion dollar value‑added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes.

We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. This position is part of our PRIME division, operating under the S&S Activewear parent company. PRIME plays a key role in delivering specialized solutions while aligning with the broader mission and values of S&S Activewear.

The Sample Coordinator is responsible for maintaining sample inventory, picking packing, shipping sample orders, working on trade shows, special mailings, and supporting the sample team to reach goals.

Hourly, Monday - Friday (8:30am - 5pm), Full-Time, Non-Exempt.

• Work with MS office, Net Suite and Made4
  
  Net, Tech ship to complete tasks.
• Follow instructions associated with sample orders such as ship dates, special requests, and compliances like Hazardous materials.
• Confirm the quality, imprint, and packaging of product is met when they arrive and prior to shipping.
• Prepare kits for mailings and shows.
• Choose the appropriate packing for shipments.
• Ship domestic, international, hazardous Material through Tech ship, UPS, Fed Ex, USPS and others as necessary.
• Prepare skids for shipment
• Answer inquiries regarding product, order status, tracking information, sample policy, events, and shows.
• Troubleshoot issues and customer complaints as they arise and work to resolve them.
• Communicate issues with inventory, packing, shipping, mailings, and shows.
• Maintain adequate Inventory, packing and shipping materials.
• Maintain a neat and organized work area.
• Additional responsibilities as assigned by management.

• Excellent communication skills, both verbal and written to ensure clarity. English a must, Bi-lingual Spanish a plus.
• Ability to follow direction
• Organizational skills
• Flexible to change, positive attitude, willing to learn and grow
• Basic math skills, ability to count, add, and subtract quickly and accurately.
• Keyboarding skills – accuracy is important
• PC knowledge MS office, Teams, Made4
  
  Net, Tech ship, Net Suite, ability to adjust and learn
• Fed Ex, UPS, USPS, Hazmat, and international shipping a plus
• Operate pallet mover
• Lift and carry up to 50 lbs. on occasion
• Ability to work independently, self motivated, and with a team
• High School diploma or equivalent