Motor Vehicle Branch Supervisor

Position Highlights

• Office/On-Site.
• Tuesday
  - Saturday.
• Full Time, 40 hours per week.
• Work Schedule:
  
  Tuesday, Wednesday and Friday- 7:30 AM to 4:45 PM. Thursday- 9:00 AM to 6:15 PM, and Saturday 7:45 AM to 12:45 PM.
• NOTE:
  
  The current vacancy from this job posting will be filled at the Norwalk Branch. Future vacancies at other DMV branch locations will be filled as they become available.

Salary Calculations:
For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

If you’re looking to advance your career in branch operations, this onsite, in office position offers an exciting promotional opportunity in a fast paced, high-energy environment. Under the supervision of a Hub Manager, you’ll work a Tuesday–Saturday schedule while supporting and leading a team of examiners in the daily operations of this satellite office. This role is ideal for someone who enjoys helping people, communicates confidently, and thrives in a dynamic customer service setting where every day brings new challenges and opportunities.

At the DMV, we are dedicated to protecting the health and safety of the motoring public through education, outreach and enforcement in the areas of vehicle weight and safety inspections, heavy duty diesel emission testing, traffic enforcement and investigations of any motor vehicle related complaints.

In a Department of Motor Vehicles branch office this class is accountable for supervising staff engaged in a variety of transactions, acting as assistant to the Motor Vehicle Branch Operations Supervisor 1 or 2, and providing a full range of direct services to the public.

In an independent sub-office of the Department of Motor Vehicles this class is accountable for supervising staff, overseeing all office activities and providing direct services to the public.

• Supervises assigned staff;
• Assigns and evaluates work for effectiveness;
• Counsels or assists staff in resolving public service difficulties, limited restorations or other problems;
• Provides or assists in providing orientation and training to employees;
• Periodically evaluates workflow and effectiveness of work to assess ongoing training or procedural needs;
• Prepares office reports and correspondence;
• Completes employee service ratings;
• Reassigns staff as necessary to provide most efficient public services;
• Prepares or assists Motor Vehicle Branch Operations Supervisor in preparing work stations;
• Checks office equipment to ensure proper functioning;
• Assists in ongoing provision of information/services to the public;
• Provides assistance to central office personnel, tax collectors, dealership personnel and other concerned individuals;
• Performs the full range of branch office transactions including limited restorations and the operation of equipment as required;
• Assists Branch Operations Supervisor in performing a variety of other administrative functions;
• May maintain employee attendance and time records;
• May make minor repairs and adjustments;
• May be responsible for opening office building and safe;
• May be responsible for or assist supervisor in ensuring proper building security and maintenance;
• May be responsible for maintaining inventory and ordering office supplies;
• May collect money and receipts from staff, prepare bank deposits and resolve balancing problems;
• Performs related duties as required.

• Considerable knowledge of the functions and activities of the Department of Motor Vehicles; and ability to apply motor vehicle laws and regulations; office systems and procedures;
• Knowledge of clerical detail and record keeping including financial record keeping;
• Considerable interpersonal skills;
• oral and written communication skills;
• skills in handling and counting money;
• in the operation of office equipment;
• ability to maintain office equipment; prepare reports;
• supervisory ability.

Six (6) years of clerical experience.

Three (3) years of the General Experience must have…