Senior Account Manager

• Partner with senior management and C-level clients as a trusted business advisor using Forrester research on emerging technologies and customer experience

• Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions

• Maintain minimum weekly/daily metrics and ensure quota is met

• Produce accurate and timely forecasts

• Uncover key business initiatives and engage new cross-functional buying centers

• Develop sales opportunities to increase contract value and customer retention

• Maintain and build executive-level relationships to understand business needs and identify new opportunities

• Develop a complete understanding of Forrester’s products and services portfolio and align solutions with client needs

• Bachelor’s degree is preferred
• At least five years’ relevant/consultative sales experience
• Experience selling business services to senior-level professionals in a highly competitive market is an advantage
• Ability and willingness to make cold calls and book meetings
• Proven experience in a similar role, including new-business development, achieving quota goals, and managing personal sales strategies
• Effective presentation, organization, and time management skills
• Fast learner who is at ease with technology
• Excellent verbal and written communication skills

Demonstrates expertise in consultative sales, leveraging Forrester research to provide tailored solutions for senior-level clients. Proven ability to develop and maintain executive relationships while achieving sales quotas and enhancing customer retention.

• Consultative Sales Experience
• Quota Achievement
• New-Business Development
• Executive
  - Level Relationship Management
• Effective Communication Skills

• Sales Strategy Development
• Forecasting
• Contract Value Increase
• Customer Retention
• Cold Calling

• Presentation Skills
• Organization Skills
• Time Management
• Fast Learner
• Verbal Communication

• Bachelor's Degree

• Emerging Technologies
• Customer Experience
• Business Services
• Cross-Functional Buying Centers
• Senior-Level Professionals