Cross Connection Inspector

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A position is available in the Cross Connection Department for a Cross Connection Inspector II. The position is responsible for inspecting customer premises, testing back‑flow prevention devices, identifying cross‑connection risks and potential solutions, communicating corrective action to customers, and responding to field service complaints related to service, billing, and water quality on an as‑needed basis.

• Inspect customer premises and identify/characterize existing cross‑connection risks, identify solutions, communicate corrective action required and associated costs to customers or contractors, and record all necessary information.
• Test and repair back‑flow prevention devices, determine operating status, record data, communicate compliance status to customers, and issue bills for testing, repair and material sales.
• Work effectively with customers, contractors and local health officials to get violations corrected and devices repaired in a timely manner.
• Maintain current and thorough working knowledge of cross‑connection control regulations.
• Respond to customer complaints regarding service and represent the Company at service calls.
• Locate service lines and curb boxes, install new piping and repair existing lines.
• Operate gate valves, fire hydrants, and other appurtenances.

• Effectively communicate both verbally and in writing Company and Connecticut State Health Department CCC policies, rules and regulations to customers.
• Utilize SAMS mobile device to receive and process service work orders and document relevant data.
• Perform confined space entry as part of a two‑person crew while employing all appropriate safety apparatus.
• Be available for emergency work outside normal working hours or standby duty.
• Be able to drive, walk, sit, stand, kneel, climb and bend for extended periods and lift more than 100 pounds.
• Perform other duties as assigned.
• Possess a working knowledge and understanding of mechanical and/or electrical systems.
• Experience with operation of personal computers.
• Problem solving:
  Identify recurring and non‑recurring operating conditions and maintenance needs requiring adjustment.
• Accountability:
  Assist others, share responsibility, be fully responsible for own actions, and act as a self‑starter to address customer concerns in real time and develop equitable solutions so that field work can be completed on the day of assignment.

• High School Diploma required.
• Valid Connecticut driver’s license required.
• Must hold a Connecticut State Department of Public Health license as a Cross Connection Tester and Cross Connection Surveyor for Cross Connection Control.

• Non‑Union Hourly position with a training wage of $41.28 per hour.
• Compensation will depend on the current licenses of the successful candidate.
• Successful candidates will move through Step 1 through Step 8 of the range at six‑month intervals with satisfactory performance to the maximum salary.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Utilities

Aquarion Water Company is an equal‑opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.