DDS Case Manager

Job Title

Goodwill of Western and Northern Connecticut is seeking innovated, outgoing individuals with a great passion for helping others.

As a DDS Case Manager, you would be coordinating and performing case management for residential program participants and other participants who receive funding/service provided by Dept. of Developmental Services (DDS).

Monday thru Friday 8am-4pm

Onsite

What Goodwill can offer you:

• Opportunities for career advancement
• Company-paid professional development and training
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and nine (9) days of sick time
• Up to $3,000 in qualified Tuition Reimbursement
• Nine (9) Paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Rewards - $50 Swag Store credit at year one, with bigger financial rewards every 5 years after.
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities:

• Provides case management to all individuals in the DDS IHS (In Home Supports) and other DDS funded individuals as assigned.
• Assists participants in accessing all community resources and benefits available including financial, counseling and housing programs.
• Develops, implements, and monitors annual service plans (ISP's) for all residential participants.
• Assures compliance with all participants' funding sources.
• Performs monthly record review for all assigned DDS participants to assure CARF compliance.
• Communicates with participants' families, advocates, staff and other persons affiliated with programs on a regular basis to ensure customer satisfaction.
• Coordinates medical appointments for all participants and ensures communication with nursing agencies and funding sources.
• Ensures that all required documentation is completed to both DDS and CARF standards.
• Monitors utilization rates to ensure that participant needs are met.
• Schedules and supervises staff. Maintains accurate schedules for all participants, ensuring changes are made as they occur.
• Participates in the On-Call rotation for all residential programs. On-Call is for one week on a rotation with other managers in the region and available after hours and on weekends for emergencies and staff call outs. Completes and submits the On-Call reports timely.
• Actively participates in agency activities/trainings as required/requested by supervisor.
• Attends all necessary team meetings and promotes open communication between Goodwill staff and outside funders, clinicians, etc.
• Completes ongoing (Therap) case notes, meeting minutes, monthly reports and other paperwork as required to fully document progress and activities of assigned program participants.
• Promotes full community and social integration of program participants.
• Assures compliance with residential filing/record-keeping systems (Master Files).
• Under the HIPAA Privacy Rule, this position has access to program participants' Protected Health Information (PHI).
• Oversee and ensure compliance with HIPAA, CARF and all other relevant federal, state and local regulations.

Position Requirements:

• Bachelor's degree in Human Services, Psychology or related field preferred.
• Minimum 1 year of experience in direct care, case management or human services field.
• An equivalent combination of education and experience may be considered.
• Excellent verbal, written, organizational and administrative skills.
• Solid computer application skills.
• Current Connecticut driver's license and daily use of a reliable, insured vehicle.
• Willingness to obtain and maintain medication certification, CPR and PMT certifications.